My mother had been having problems with her feet for a very long time and the constant pain she was suffering was making walking very hard to the point where she felt physically sick and faint, and finding comfortable shoes to wear also became a problem for her. After being referred to numerous specialists and having no positive outcome I came across European Foot institute leaflet and contacted them to see whether they would be able to help my mum. I spoke to Susann I explained the problems my mum was having and whether anything could be done? Susann asked for details about my mother and also requested she had a foot X-ray so they could have a clearer idea as to what was going on with my mothers toes. Once all this was done we was able to set up an appointment to meet Susann and Mr Nowak and we didn’t have to wait long. Upon arrival the receptionist at the laser and skin clinic in Worthing was friendly, kind and professional which help to put my mum at ease as she was quite nervous.
We didn’t have to wait long before Susann came and introduced herself and took us to meet Mr Nowak for my mother’s consultation. Mr Nowak and Susann spoke and explained all the treatment options that was available to my mum and what they thought would be the best option for her.We found them to be very professional, kind, supportive and considerate especially towards my mothers needs, finances and her other health problems.
My mother went in for her procedure the next day.
The level of care, support, professionalism, friendliness from Susann, Mr Nowak, receptionist and the surgery team was totally outstanding. I have never ever came across such amazing people who generally cared and worked very hard, who was consist in everything they did, the after care was outstanding.
The care and support didn’t just finish once my mum had her procedure done Susann remained in constant touch through out contacting regulary to see whether my mum was ok and if she had any problems etc.
The care and support from the staff at the Laser and skin clinic in Worthing was also outstanding and I would truly recommend European foot institute to any one that wanted outstanding, professional, friendly, supportive and value for money service they are truly exceptional people.